The CHC52021 Diploma of Community Services is one of Australia’s top community care and case worker courses, for anyone who wants to have a career as a case worker.

Qualification Status: Current • Units • Career Outcomes
Diploma of Community Services Course Overview
Help Those Most In Need
The Diploma of Community Services reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
This course is made up of 20 units in total, including 12 core units and 8 elective units.
To achieve CHC52021 Diploma of Community Services, you must complete at least 200 hours of work placement.

Free Student Membership with Australian Association of Community, Aged and Disability Workers
The Australian Association Of Community, Aged And Disability Workers (AACAD) supports learners undertaking community-focussed studies. To show their support, they’re offering free memberships to AACAD for current learners enrolling in relevant qualifications. Get all the benefits of membership and get to know the industry you’re preparing to enter by joining today.
Enrol in CHC52021 Today Risk-Free!
If you decide that the course isn’t the right fit, you’ll receive a 100% refund if you withdraw within the first 14 days.
How much is the Diploma?
Affordable Upfront Payment
Affordable Upfront Payment of $1499.
Once-off payment, cancel in 14 days for a full refund.
Weekly Payment Plan
$150 non-refundable deposit, then weekly payments of $50.
Total cost: $2200.
Why are our courses so affordable?
Quick Course Details
CHC52021 Diploma of Community Services
- Duration: Self Paced (18 months)
- Total Units: 20 units in total (12 core units and 8 elective units)
- Delivery: 100% Online
- Nationally Recognised Qualification on the Australian Qualifications Framework
- Awarded By: Australian College of Community Services and Care (RTO ID 45361)
To complete this qualification, you will need access to:
- A computer with reliable internet access and a web browser
- A device to record video
- A calculator
- Digital presentation media (e.g. PowerPoint, video presentation, infographics, etc.)
While there are no entry requirements for this qualification, we require that learners:
- Be minimum age 18
- Provide a valid USI
- Be eligible to study in Australia with the Australian College of Community Services and Care
- Hold the required criminal and working with children checks (if applicable)
- Be able to arrange a suitable work placement that meets all requirements outlined in the work placement resource checklist.
- Confirm that they have access to a suitable work place to complete the required work placement hours prior to being accepted for enrolment. Click here to preview terms and conditions
- and have one of the following:
- Australian Citizenship
- Australian Permanent Resident
- Must hold a visa that allows domestic study (non-CRICOS)
Why study with us
Fast Assessment Turnaround
Fast turnaround facilitating individualised study plans, allowing learners to work at their own pace.
Dedicated Trainer and after hours support
Nationally Recognised Qualification
Free AACAD Student Membership
The Australian Association Of Community, Aged And Disability Workers (AACAD) supports learners undertaking community-focussed studies.
Risk Free Trial
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CHC52021 Diploma in Community Services Course Units
This course requires 12 Core Units, 8 Elective Units, and 200 hours of Work Placement with an allied health service provider in Australia.
Core Units
- CHCCCS004 Assess co-existing needs
- CHCCCS007 Develop and implement service programs
- CHCCCS019 Recognise and respond to crisis situations
- CHCCSM013 Facilitate and review case management
- CHCDEV005 Analyse impacts of sociological factors on people in community work and services
- CHCDFV001 Recognise and respond appropriately to domestic and family violence
- CHCDIV001 Work with diverse people
- CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
- CHCLEG003 Manage legal and ethical compliance
- CHCMGT005 Facilitate workplace debriefing and support processes
- CHCPRP003 Reflect on and improve own professional practice
- HLTWHS003 Maintain work health and safety
Elective Units
- CHCCOM003 Develop workplace communication strategies
- CHCCSL001 Establish and confirm the counselling relationship
- CHCDIV003 Manage and promote diversity
- CHCCSL002 Apply specialist interpersonal and counselling interview skills
- CHCCSL003 Facilitate the counselling relationship and process
- CHCADV005 Provide systems advocacy service
- CHCAOD004 Assess needs of client with alcohol and other drugs issues
- CHCPOL003 Research and apply evidence to practice
Career Outcomes for a Diploma of Community Services
- Senior Youth Worker
- Aboriginal Housing Worker
- Community Development Worker for Social Housing
- Assistant Community Services Worker
- Community Work Coordinator
- Support Facilitator (Disability)
- Support Facilitator (Community Services)
- Community Housing Worker
- Assistant Community Worker
- Coordinator of Volunteer Work
- Team Leader
- Family Support Worker
- Disability Team Leader
- Early Intervention Worker
- Community Care Manager
- Care Team Leader
- Community Access Coordinator
- Pastoral Care Counsellor
- Youth Housing Support Worker
- Housing Manager
- Welfare Support Worker
- Case Coordinator (Disability)
- Housing Assistant
- Community Recreation Coordinator
- Community Housing Resources Worker
- Family Services Coordinator
- Pastoral Care Worker
- Community Worker
- Community Services Coordinator
- Case Coordinator (Community Services)
- Aboriginal Neighbourhood House Coordinator
- Community Program Coordinator
Work Placement
Learners must undertake 200 hours of work placement to complete this qualification. Learners will need to organise their own placement at a site that meets all requirements of the Workplace Resources Checklist.
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CHC52021 Diploma of Community Services
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